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Terms of service

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

OVERVIEW 

Your use of this website will be governed in full by these Terms and conditions (T&C). You acknowledged and agreed to abide by all the terms and conditions stated here by using this website. If you disagree with any of these Website Standard Terms and Conditions, you are not permitted to use this website.

WELCOME TO MYSTIC PERFUMES
Mystic Perfumes provides the content and services available on this website to you, subject to the following Terms and Conditions, our Privacy Policy, Payment Policy, and other related terms, conditions, and policies that may be found throughout the website. These are collectively referred to as the "Terms and Conditions." By accessing or using this website, you acknowledge that you have read, understood, and agree, without limitation or qualification, to be bound by these Terms and Conditions. If you do not agree to these terms, please do not access or use this website.

PRIVACY
We value your privacy and the security of your personal information. Please review our privacy policy to understand how we collect, use, and protect your information. By using the Mystic East website, you agree to the collection and use of your information as described in the Privacy Policy.

AGREEEMENT OF USER 

THIS TERMS OF SERVICE AGREEMENT MUST BE READ CAREFULLY. ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT APPLY TO YOU WHEN USING THIS WEBSITE OR PLACING ORDERS FOR PRODUCTS FROM THIS WEBSITE. 

The use of this website, that is mysticeastbeauty.com, is governed by these terms of service agreements (the Agreement). Mystic East sells goods through this website or allows you to buy goods from this website. The rules and regulations listed below are incorporated into this agreement by reference. Mystic East retains the right, at any time, to modify or update the terms and conditions of this Agreement by publishing the updated terms on this website. The modified or updated Agreement will take effect as soon as it is published on this website. Once any changes or revisions to the Agreement are posted, your use of the Website or its services will be deemed your acceptance of those changes or revisions.


Mystic East recommends that you read over these terms of use agreement each time you visit the website to ensure that you are aware of the rules governing usage. The terms and conditions of any other written agreement you may have with Mystic East for other goods or services are unaffected in any manner by this Agreement. Please immediately stop using the Website and any services it offers if you disagree with this Agreement (including any policies or guidelines that are mentioned in the Terms and Conditions). Through your explicit or implicit acceptance of these Terms of Use, Additionally, you acknowledge and consent to be bound by all policies of Mystic East, including the Privacy Policy, as may be updated from time to time. 

PRODUCTS AND SERVICES FOR PERSONAL USE
The products and services described on this website, as well as any samples we may provide to you, are intended for personal use only. You are prohibited from selling or reselling any of the products, services, or samples you receive from us. Mystic East reserves the right, with or without prior notice, to cancel or reduce the quantity of any products or services provided if we suspect that there may be a violation of these Terms and Conditions or if the order appears to be fraudulent or intended for resale on any other website or any other platform.
We also reserve the right to restrict the sale of our products to specific geographic regions or jurisdictions or to limit the quantities of products or services we offer. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion.

WEBSITE 

By accessing this website, you hereby declare that the following legally binding guidelines will strictly govern how you use the website: 

The only person in charge of your information is you.
It is forbidden for you to host, display, upload, alter, publish, transmit, update, or share any information or item that: - Belongs to someone else over which you have no legal authority; - Is extremely harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invading another person's privacy, hateful, or racially or ethnically objectionable; disparaging, relating or encouraging money laundering or gambling, or otherwise illegal in any way whatsoever; or unlawfully threatening or harassing in any way, including but not limited to "indecent representation of women" under the definition of the Indecent endangers public order, friendly relations with foreign states, the defense, security, or sovereignty of India, or it obstructs the investigation of any crime or offends another country. It also incites the commission of crimes that are punishable by law. 

1. violate any of Mystic East's or its representatives' legal rights.
2. You will not duplicate any content from this website that is Mystic East's intellectual property and may violate that company's intellectual property rights. 

4. You promise not to deceive any third party with the information on this website.
5. Without Mystic East's consent, you are not allowed to post any content on social media or write anything about the company there.

ACCURACY OF INFORMATION
Mystic East strives to be as accurate as possible when describing products on the website. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, images, pricing, availability, colors, or other content available on the website are accurate, complete, reliable, current, or error-free. If you believe a product offered by Mystic East is not as described, your sole remedy is to return it in unused condition, subject to our return and refund policies.

YOUR CONTENT 
The term "Your Content" in these Website Standard Terms and Conditions refers to any text, images, audio, video, or other content you decide to post on this website. You give Company Name a non-exclusive, perpetual, worldwide, sublicensable license to use, copy, modify, publish, translate, and distribute Your Content in any and all media by allowing it to be displayed. 

You must own the content you post, and it cannot violate the rights of any third party. Company Name maintains the right, at any time and without prior notice, to delete any of Your Content from this Website.

INTELLECTUAL PROPERTY RIGHTS
All information and content available on the Mystic East website, encompassing a broad range of materials, is an integral part of our brand identity and value proposition. This includes, but is not limited to, trademarks, logos, service marks, text, graphics, button icons, images, audio clips, data compilations, software, and the overall organization and presentation of these materials. Collectively referred to as the "Content", this array of creative and informational elements represents the exclusive intellectual property of Mystic East, our partners, and licensors.
Intellectual property laws serve to protect these valuable assets by granting exclusive rights to creators and owners, ensuring that their original works cannot be used or reproduced without permission. The Content on our website is safeguarded by both Indian intellectual property laws and international treaties that govern copyrights, trademarks, and other forms of intellectual property rights. This legal framework is crucial in maintaining the integrity of our brand and preventing unauthorized exploitation by third parties.

THIRD PARTY LINKS
For your convenience, Mystic East may include links to third-party websites. However, we do not control the content or practices of these websites, and inclusion of these links does not imply endorsement. We are not responsible for examining or evaluating the content, products, services, or privacy practices of any third-party websites.
We encourage you to read the terms and conditions and privacy policies of any third-party sites you visit. Your interaction with these external sites is at your own risk, and Mystic East will not be liable for any losses or damages incurred.

SPECIAL FEATURES, FUNCTIONALITY AND EVENTS
Mystic East may occasionally offer certain special features, functions, events, promotions, or contests, which may be subject to additional or separate terms and policies. If you choose to participate, your use of these features will be governed by these additional terms. Mystic East will inform you of any specific terms applicable to these features.

ELECTRONIC COMMUNICATIONS
You acknowledge and agree that you are communicating with us through electronic records when you use the website, send emails, or communicate in any other way. You also give us permission to communicate with you via electronic records on a regular basis and as needed. Email or any other form of communication, electronic or otherwise, may be how we get in touch with you. If you have the option, you can unsubscribe from any of these emails or newsletters in accordance with the guidelines outlined in the privacy policy.

APPLICATION OF GOODS AND SERVICES 

Mystic East offers goods and services on this website exclusively for individual use. It is strictly forbidden to sell or resell goods or services acquired via the Mystic East website. In the event that something goes wrong, Mystic East reserves the right to pursue legal action. Please be aware that we may use our customers' email addresses to contact them for marketing campaigns, order inquiries, and tracking needs. 
Because our products are personal care and hygiene items, they cannot be returned. 
However, please get in touch with us within 24 hours if the item is delivered to you damaged, defective, or something else entirely.

YOUR OBLIGATIONS AND RESPONSIBILITIES
When accessing or using the Mystic East website, you must comply with these Terms and Conditions and adhere to any posted warnings or guidelines. You are required to act in good faith, following legal and ethical standards. You may not alter the website or any content or services available on it. You may not compromise the website's security or integrity, nor may you engage in any behavior that harms Mystic East or its users.
If you breach any part of these Terms and Conditions, whether through negligence or deliberate action, you shall be liable for any resulting losses or damages suffered by Mystic East, its partners, affiliates, or licensors.

RECOMMENDATION SYSTEM 
The recommendation system for Mystic East is designed to enhance customer satisfaction and engagement through personalized perfume suggestions. By collecting user data from profiles, behavioral interactions, and feedback mechanisms, the system analyzes preferences to offer tailored recommendations. Utilizing collaborative filtering to identify patterns among similar users and content-based filtering to match perfume attributes with user tastes, the system generates accurate suggestions. A personalized dashboard will feature a "Recommended for You" section and a "Similar Products" feature, improving the shopping experience by showcasing relevant options. The system will continuously learn and adapt based on user feedback and evolving preferences, ensuring that recommendations remain accurate and relevant over time. Privacy and security will be prioritized, complying with data protection regulations and allowing users to control their data collection preferences. Overall, this recommendation system aims to provide a more satisfying shopping experience, fostering customer loyalty and encouraging repeat purchases for Mystic East.

FEEDBACK SUBMISSIONS
We appreciate feedback from our customers, but it is our policy to decline unsolicited suggestions and ideas. Any feedback, suggestions, ideas, or other materials you provide, whether via the website or other communication channels (collectively, "Submissions"), will be treated as non-proprietary and non-confidential. By sending us a Submission, you grant Mystic East a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, and transferable license to use, copy, modify, publish, distribute, and display the Submission for any purpose.

RESTRICTIONS FROM LIABILITY 

The Website, its services, or this agreement shall not subject Mystic East to any indirect, incidental, special, incidental, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (however arising, including negligence or under torts or under public policy).

INDEMNITY 
In the event that you violate any of the terms and policies contained herein, or any law, rule, or regulation, or the rights (including intellectual property rights) of a third party, you shall fully indemnify, keep indemnified, defend, and hold harmless Mystic East and its owners, licensees, subsidiaries, affiliates, third parties, and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party. Additionally, you consent to hold us harmless from any loss, harm, or expenses-including reasonable legal fees-caused by your use of software robots, spiders, crawlers, or other tools for data extraction and gathering, or from any other action.

FORCE MAJEURE
At Mystic East, we recognize that unforeseen circumstances may arise that are beyond our control. In the event of a Force Majeure, defined as any event or circumstance that significantly impedes or prevents the performance of our obligations under this Agreement, including but not limited to natural disasters, acts of God, war, terrorism, government restrictions, pandemics, labor disputes, or other similar events, we will promptly notify you in writing. During the duration of such an event, we will suspend our obligations and shall not be held liable for any failure to perform as a result of the Force Majeure. We commit to taking reasonable steps to mitigate the impact of such events and will resume our obligations as soon as it is feasible

DISPUTE RESOLUTIONS 
Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, including questions regarding their existence, validity, or termination, shall be settled by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The arbitration shall take place in Uttar Pradesh, India, and shall be conducted in English. A sole, neutral, and independent arbitrator shall be appointed by mutual agreement of the parties within [15] days of the notice of arbitration; failing this, the arbitrator shall be appointed by the relevant arbitration institution. The arbitrator shall have the authority to conduct the proceedings as deemed appropriate while ensuring fairness and the opportunity for both parties to present their case. The arbitrator's award shall be final and binding on both parties, with costs equally shared unless directed otherwise in the award. All arbitration aspects, including documents and communications, shall remain confidential, and this clause shall be governed by the laws of India.

RULES OF GOVERNMENT & JURISDICTION 
India's laws shall govern and be interpreted in interpreting these Terms, and you agree to submit to the non-exclusive jurisdiction of the country's state and central courts for the resolution of any disputes.